At VSpace we follow a few basic privacy principles:
You own your data. We don’t sell or share your personal information with others to market their products to you.
We don’t track you outside of work. If you turn on location, we record when you enter and leave your Organization’s location. We never record anywhere else you go.
What Information Does VSpace Collect, Use, and Share?
VSpace collects personal information from you in order to provide you services via the Platform. We collect the following information from you when you use our app and website:
Personal Information, including your name, telephone number, trading entity details, and occasionally your email or mailing address. We use this information to facilitate our service and to provide technical support. Occasionally, we also collect email or mailing address to provide you additional services, like sending updates about new features or services
Third Party Personal Information, including the name and phone number of friends and coworkers you add to VSpace. We use this information to invite them to join the Platform.
Billing Information, collected when users need to pay for services on VSpace. VSpace passes your billing information to a third-party processor/ accounting software that processes the transaction. VSpace does use billing information provided by users for any purpose other than financial transactions related to use of VSpace by the users.
Message Content, including messages you send or receive on the Platform or which you send to VSpace or VSpace Support. When a Client registers on VSpace, a group is created for all members of the Client.
User-Generated Content, including files you upload through the Service such as information including but not limited to hosting details, user credentials, images, video, and audio. This content is shared with third-party Service providers so that they can work on your project. If you are concerned about a specific file uploaded or shared through the VSpace app, please contact us at email@example.com to review the file for removal.
Log Data, including your mobile platform, screen resolution, and load time on the app, and operating system, browser type and version, and IP address on our web platform. We use the IP address to understand your general location and then Log Data to improve our app functionality, performance, and user experience.
Location Information, for the sole purpose of providing Location-Based Group functionality. This feature is optional, and used only to determine when Client members enter or leave a “geofenced” area, which is a certain radius of a defined point (usually the workplace) that the admin sets. This feature approximates location based on information which varies by device, such as GPS, WiFi connectivity, and network information. Users may disable location features through their device settings. VSpace does not collect or store specific geolocation data, and we do not track user movement or enhance user data with geolocation information.
Your Gmail address,
When you fill in our project questionnaire as a Client. In order to use our platform, you will need to share requirements documentation with us and we will need to share Google sheets and documents with you. In order to do this, we need a valid Gmail address belonging to you which we securely obtain using a Google OAuth sign-in via Auth0 ( www.auth0.com).
When you interact with any of our Google sheets or documents so that we can monitor and record the changes you make to the project documents.
Your Gmail address , when using our Apps Script add-on as a Software Provider so that we can monitor and record changes that you make to our Google sheets.
Popup input , when using our Apps Script add-on as a Software Provider so that we can authenticate your access to the add-on.
How Does VSpace use Personal Information?
We use personal information to provide and improve the service. This includes:
Using your phone number, if necessary, to send you SMS messages so you can authenticate your account.
Using your Email address(es) to send you Email messages so you can authenticate your account and receive important notifications and updates from us.
Using personal data to research and improve our Platform and track and analyze trends and usage.
Communicating with you about your use of the Platform and troubleshooting any problems you may have.
When Do We Share your Personal Information?
VSpace does not share user personal information with third party marketers or advertising platforms. We only share personal information in the following circumstances:
VSpace will provide an individual opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To limit the use and disclosure of your personal information, please submit a written request to firstname.lastname@example.org.
We use the Auth0 (www.auth0.com) service in order to obtain your Gmail address for the purpose of allowing you to upload documents necessary for us and our third-party service providers to provide services to you.
When Do We Share De-Identified Data?
We may share or sell aggregated or de-identified data (data that does not identify you) with partners and the public in a variety of ways. When we provide this information, we perform appropriate procedures so that the data cannot be reasonably linked back to you and we contractually restrict recipients of the data from re-identifying it back to you.
Some web browsers send “Do-Not-Track” (DNT) signals to websites, based on user settings within those browsers. Our Platform does not currently respond to DNT signals due to the lack of industry-wide DNT standards. VSpace takes privacy seriously, and will review this policy once standardized DNT technology is made available.
Data Retention Policy
VSpace collects only the information it needs for business purposes, and retains that data as long as necessary for those purposes while your account is active. If you have not accessed your account for 6 months, your account will be considered as inactive. We will retain your information only for analysis purposes, unless explicitly requested by you in writing.
How to Access or Delete Your Information
You own your data. If you need to access or delete personal information stored on our servers, please send us a message at email@example.com describing your request. Identity verification may be required for security purposes. While some anonymized or aggregated information may not be available, we will review and respond to access or deletion requests within 45 business days.
While no service is completely secure, VSpace implements industry standard security processes and best practices, including TLS/SSL and device-based encryption where available. In the event of a breach, we will notify affected users as required by law.
Is VSpace for Children?
The VSpace app is designed for professional communication in a workplace environment. VSpace does not target users under the age of 13 for our services. If you are concerned VSpace may have unknowingly collected information of your child under the age of 13, please contact firstname.lastname@example.org and we will remove the data upon verification.
We strongly believe clear, sensible policies are a matter of trust between ourselves and our users. VSpace will notify our users of material changes—any changes which impact your rights—through the VSpace Site or Platform before the policy goes into effect. If you have any questions regarding the policy changes, please contact us at email@example.com. Continued use of the Platform after the changes go into effect constitutes consent to the changes.
Access to Information; Contacting VSpace Policy:
You may contact us by emailing firstname.lastname@example.org.